1. Common Communication Pitfalls

    We’ve all experienced that moment: Open mouth. Insert foot. “Why did I SAY that?!”. Most of the time, we recognize when we’ve said something hurtful, harsh, or untrue. We are especially vulnerable to such moments when difficult emotions overtake us, such as if we’re feeling frustrated, exasperated, tired, overwhelmed, embarrassed, or angry. The first step in working toward avoiding such …Read More